How do we guarantee the confidentiality and security of your data in the translation and localization services we provide?
High investment in IT: Over 8% of our annual turnover is invested in providing the highest levels of IT security, business continuity and confidentiality, to a level unequalled by any other company in the industry.
Tried and tested confidentiality: Confidentiality is the most important component of our information security systems. We perform frequent external network vulnerability tests to guarantee that access to your data and databases is permitted only to securely identified users. Our staff is trained to prevent attacks using what are known as “social engineering” techniques (e.g. attempts to acquire passwords or other confidential data by masquerading as the client over the telephone). Ask your current translation provider how they handle IT confidentiality: without specific tools to ensure IT confidentiality, there might easily be unauthorized disclosure of your data. If your company has special confidentiality needs, please contact us – together with our IT security partner, we can develop a tailor-made plan (data encryption with public-key and single-key systems, etc.) for your requirements.
Business continuity planning (BCP): In the last year we instituted a full BCP system with a special procedure for rapid resumption of partially or completely interrupted critical functions after a disaster or disruption. Statistics show that companies that do not invest enough time and resources in BCP preparations are unlikely to survive a disaster. For any translation provider, a lack of availability of computing resources represents a disaster in itself. We spend considerable time and money to guarantee you access to your data.
We would love to tell you more about our IT security system, but for security reasons we can’t say any more! If your company is one of our main clients, please contact us - our IT security partner will be delighted to answer your questions.